OVRTA/EORTA POLICIES

Bus passes must be shown each time upon boarding.

Please remain seated until bus stops.

All those 6 years of age or older will be considered adults.

Children under 6 years of age must be accompanied by a responsible adult/guardian that will supervise their behavior on the bus.

All riders are prohibited from smoking, drinking and eating on the bus.

Disruptive behavior can result in ejection from the bus, suspension of service usage and/or arrest under the State laws of West Virginia or Ohio.

OVRTA/EORTA is not responsible for articles left on buses.

Animals are not permitted on the bus unless properly caged or unless needed by a disabled rider (e.g., a seeing eye dog).

Courtesy stops or a reasonable modification for a disabled rider can be made only if the driver determines it is safe to do so, it does not fundamentally alter the nature of the service and/or it is needed to permit the disabled rider to use the service for their intended purpose.

A reasonable modification complaint can be made by contacting the Executive Director at 21 S. Huron Street, Wheeling, WV 26003 or at 304-232-2190 or at execdirect@ovrta.org or by filling out the complaint form by clicking here. An accessible format can be requested.