Wheelchair users and other persons whose disability absolutely prohibits their use of the OVRTA/EORTA fixed-route accessible bus service may qualify to use our paratransit van service. In order to qualify to use this curb-to-curb advance reservation origin-to-destination paratransit service, you must be certified by the OVRTA. Trips are provided up to 1.5 miles from our fixed-route bus routes within our service area. Service hours are 6:00 a.m. to 6:00 p.m. Monday through Saturday.
Reasonable modification requests can be made regarding this service when it is safe to do so, does not fundamentally alter the service and/or is needed to permit the rider to use the service for their intended purpose. For information call (304) 232-1744 or TDD 711.
A reasonable modification complaint can be made by contacting the Executive Director at 21 S. Huron Street, Wheeling, WV 26003 or at 304-232-2190 or at firstname.lastname@example.org or by filling out the complaint form by clicking here. An accessible format can be requested.
For information call (304) 232-1744.